Privacy Policy

Introduction

This Privacy Policy explains how Strategic Wound ("we", "our", "us") collects, uses, shares, and protects your personal information when you use our website (strategic-wound.com), services, and network. We respect your privacy and are committed to protecting personal and health information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and state privacy laws. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for various purposes to provide and improve our services to you. This includes but is not limited to:

• Personal Information You Provide: When you contact us, request a consultation, or use our services, you may provide personal information such as your name, email address, phone number, mailing address, and other contact details.
• Health and Medical Information: As part of connecting you to healthcare providers, we may collect health- or wound-related information you voluntarily provide. This may include information about your medical condition, treatment history, and other health data necessary to provide care.
• Information Collected Automatically: When you visit our website, we may automatically collect information about your device and usage, such as your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are used to improve the user experience, analyze usage, and enhance the functionality of our site. You can set your browser to refuse cookies or to alert you when cookies are being sent.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use personal and health information to connect you with certified wound-care specialists, coordinate treatment, schedule consultations, and otherwise provide our services.
• To Communicate with You: We may use your contact information to respond to inquiries, provide updates, and send important notices related to your care or our services.
• To Maintain and Secure Our Platform: We use usage data to monitor and improve website performance, ensure security, and detect, prevent, and address technical issues.
• For Compliance and Legal Obligations: We may use and share your information as required to comply with applicable laws, regulations, and court orders, including HIPAA, and to enforce our rights and protect our users and others.
• For Marketing and Research: With your consent, we may use your information to send marketing communications or conduct research to improve our services.

Disclosure of Your Information

We may share your personal information in the following circumstances:

• With Healthcare Providers: We share your health information with doctors, nurse practitioners, and other authorized healthcare professionals within our network to facilitate treatment and provide care.
• With Service Providers: We engage third-party service providers to perform functions such as hosting, analytics, communications, and marketing on our behalf. These providers may have access to personal information only as necessary to perform their functions and are obligated to protect it.
• For Legal and Compliance Reasons: We may disclose information if required by law, regulation, legal process, or government request, or to enforce our policies, protect our rights, or protect the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

HIPAA Compliance and Protected Health Information (PHI)

Strategic Wound complies with the Health Insurance Portability and Accountability Act (HIPAA) with respect to protected health information (PHI). We use and disclose PHI only for treatment, payment, and healthcare operations or as otherwise permitted or required by law. We implement physical, technical, and administrative safeguards to protect PHI from unauthorized access, use, or disclosure.

Notice of Privacy Practices: We provide a separate Notice of Privacy Practices that describes in detail how we use and disclose PHI and your rights under HIPAA. This notice is available upon request.

Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for legal, tax, or regulatory reasons).

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to personal data we hold about you and request corrections to inaccuracies.
• Deletion: You can request deletion of your personal data, subject to legal or contractual restrictions.
• Restriction and Objection: You may request that we restrict or stop processing your personal data, in certain circumstances.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• HIPAA Rights: For PHI, you have rights under HIPAA, including the right to inspect and obtain a copy of your health information, request an amendment, request an accounting of disclosures, and request restrictions on certain uses and disclosures.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

California Privacy Notice

If you are a California resident, the California Consumer Privacy Act (CCPA) and other state laws may provide you with additional rights regarding our use of your personal information. These rights include the right to request access to specific pieces of personal information, the right to know the categories of personal information we collect and disclose, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of personal information. Strategic Wound does not sell personal information, including sensitive health data. To exercise your rights, please contact us using the information below.

International Users

Our website and services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to our facilities as described in this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@strategicwound.com